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Main/General FAQs

  • Gladiator Program & Benchmark System FAQs
  • What is PropShopTrader, and why should I join?
  • What is my journey in PropShopTrader?
  • What is Simulation Trading and What’s Not Allowed?
  • What are the key expectations for trading at PropShopTrader?
  • What are the allowable trading times and days?
  • How can I improve my trading skills? Are Courses Available?
  • Do you allow Algos or Fully Automated Strategies?
  • How do I add a coupon to my purchase?
  • Do you have an Inactivity Policy?
  • Market Data Fees, Professional Status & Level 2 Access – FAQ
  • What Should I Do if I Can’t Close Positions Through My Chosen Platform?
  • Why Can’t I Log Into My Platform (Tickblaze) with my Credentials?
  • Can I open up an account as a business or as a solo person or both?
  • Where can I read user testimonials or join your community?
  • Do you provide a Trading Platform & Market Data?
  • Where can I find the CME Holiday Schedule for FUTURES trading hours information?
  • What happens if I forget to close out positions by the 4:45 PM EST Deadline?
  • Can I trade using Trade copiers?
  • Do you provide indicators, software and tools to assist in trading on the platforms?
  • Account Failures, Resets & Access FAQ
  • Do you have a consistency rule?
  • GLADIATOR & AFFILIATE PAYOUT TAX FAQ
  • FAQs on Tax Forms for Real Prop Traders
  • Registering as a Company/LLC (Single-Member & Multi-Member)
  • What are the commissions and fees in the Warrior and Gladiator accounts?
  • Are there other fees or hidden costs we need to be aware of?
  • Are there age restrictions for purchasing an account?
  • Is PropShopTrader registered with the SEC or FINRA?
  • Does PropShopTrader trade stocks on my behalf or pay simulated profits?

Billing & Payment

  • Everything About Billing & Payment
  • What are the fees of each account?

Affiliate Program

  • What is the Affiliate Program and How Do I Join?
  • How Does the Affiliate Program Work? (Commissions, Tracking, Payouts & Rules)

Platform Connection Guides, Training & FAQ’s

  • My internet connection went down, what can I do to close out trades?
  • Platform Compatibility & System Requirements FAQ
  • How to Reinstall the Tickblaze Platform?
  • How Do I Disable Pop Ups & Alerts In Rtrader Pro?
  • Why are my trades not showing in Rithmic, when I took them on the Trading platform?
  • Do I need to purchase market data or is it included?
  • When Rithmic throws an Error Message “Only Admins Can Place Trades” what does this mean?
  • Where can I access the connection guides for supported platforms?
  • How do I connect to Rithmic Data inside of Tickblaze?
  • What is Plugin Mode, and how does it work with Tickblaze and Rithmic?
  • If I already have an active license of Tickblaze, do I need to use yours?
  • What should I do if I notice there are lags in the market data, or if the clock on the computer is different from that of the charts in trading?
  • How can I be proactive in fixing Data Lags on my PC with Tickblaze?
  • Market Data Fees, Professional Status & Level 2 Access – FAQ
  • Where can I get training resources for Tickblaze?

Warrior Phase (Discontinued)

  • Warrior Program Discontinuation FAQ

Gladiator Phase

  • Gladiator Program & Benchmark System FAQs
  • Account Failures, Resets & Access FAQ
  • Are Gladiator sim accounts live?
  • Can I trade using Trade copiers?
  • Is there a trailing drawdown for Gladiator accounts?
  • What happens at the end of the Gladiator program?
  • Are there monthly fees associated with the Gladiator accounts?
  • How many accounts Gladiator accounts can I have at one time?
  • Is there any background checks, criminal record checks, or other requirements to have an account with PropShopTrader?
  • Do you require an NDA or Non-Compete to work with PropShopTrader?
  • What is the best way to monitor my account balance, my trailing drawdown thresholds, and my current status on the accounts?
  • Once I’m in a Gladiator Account, am I required to trade every day?

Risk Management FAQ’s

  • MAE Flag/Warnings
  • How do trailing drawdowns/Thresholds work?
  • Do you have a consistency rule?
  • Hedging Policy – Compliance & Regulatory Guidelines
  • Do you allow NEWS Trading?
  • Do you allow Algos or Fully Automated Strategies?
  • Do you have restrictions on Flipping?

KYC & Compliance Review

  • KYC Verification: What It Is, Why It’s Needed, and How to Complete It
  • What is the Compliance Review Process at PropShopTrader?

Futures FAQs

  • What are Futures and how do they work?
  • What is the difference between E-mini and micro contracts?
  • Why must Futures positions be closed near the End of Day (EOD)?
  • How do I gain exposure to different markets through Futures?
  • How can I become a better Futures trader?

Prohibited Trading Practices

  • Hedging Policy – Compliance & Regulatory Guidelines
  • What is the purpose of PropShopTrader’s Prohibited Trading Practices and Gambling Policy?
  • What constitutes a prohibited trading practice or behavior?
  • Why is fluctuating trade size considered a gambling practice?
  • How important is risk management at PropShopTrader?
  • Is continuous education important for traders?
  • What happens if a trader violates the Prohibited Trading Practices?
  • Can a trader be disqualified from the program?
  • Are automated trading strategies allowed?
  • Are the Prohibited Trading Practices and Gambling Policy subject to change?
  • What is the Non-Disparagement Clause?

Path 2 Prop

  • What is the Path 2 Prop journey?
  • What is REAL PROP trading, and why is it different?
  • What are the requirements to transition to REAL PROP trading?
  • What happens when I transition to REAL PROP trading?
  • How is compensation structured for REAL PROP traders?
  • What are the rules and risk management protocols for REAL PROP traders?
  • What is the scaling plan for REAL PROP traders?
  • Can I leave the REAL PROP program and trade independently?
  • What happens if my REAL PROP account is terminated?

Miscellaneous FAQ’s

  • Limit Up/Limit Down – Circuit Breaker Halts – What to Do?
  • Where can I access past, present, or future webinars, promotions, or online events?
  • Am I allowed to transfer my accounts to another person such as my wife, partner, family member, or friend?
  • How can I get help from your support team?
  • Where can I access your legal documents such as (Terms of Service, Refund Policy, Disclaimers, & Privacy Policy)?

Policy Updates

  • PropShopTrader Policy Updates – Effective January 31, 2026
  • PropShopTrader Policy Updates – Effective January 6, 2026
  • PropShopTrader Policy Updates – Effective December 5, 2025
  • PropShopTrader Policy Updates (Effective October 27, 2025)
  • PropShopTrader Policy Updates (Effective July 27, 3am EST 2025)

Stocks FAQs

  • Stocks – Basics, Core Terms, Order Types
  • Prohibited Stock Trading Rules (symbols, volume, IPOs, hedging)
  • Home
  • Help
  • KYC & Compliance Review
  • What is the Compliance Review Process at PropShopTrader?
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What is the Compliance Review Process at PropShopTrader?

PropShopTrader is committed to maintaining a disciplined, fair, and secure trading environment. Our internal compliance and risk systems monitor trading behavior to ensure account integrity, platform security, and long-term sustainability.

With the introduction of the Gladiator Benchmark System, compliance enforcement now applies to Benchmark eligibility, account progression, and risk discipline, not payouts.


How Compliance Monitoring Works #

Our systems continuously monitor for behaviors that may indicate elevated risk, abuse, or manipulation, including but not limited to:

  • Excessive or erratic position sizing
  • Gambling-style trading behavior
  • Account churning or repeated resets
  • Coordinated or collusive trading across accounts
  • Hedging between related accounts
  • Attempts to manipulate benchmarks, account balances, or program rules
  • Fraudulent activity or identity misuse

If a compliance issue is detected, the affected account may receive a flag or warning, which will appear on the Trader Dashboard along with a notification email after market close.

A detailed Flags & MAE Guide is available inside the dashboard for all traders.


Account Limits & Identity Requirements #

  • Traders are permitted one profile/email address only
  • A maximum of 5 active simulated accounts is allowed at any time across all products
  • All accounts must be registered under the same legal name used for KYC verification
  • Switching between individual and business registrations is not permitted
  • Creating multiple profiles or exceeding account limits may result in account termination

Coordinated Trading & Hedging #

Traders must avoid any form of coordinated, mirrored, or opposing trading across accounts that could indicate:

  • Hedging risk across multiple accounts
  • Collusion with other traders
  • Artificial distribution of profits and losses

Confirmed violations may result in flags, Benchmark invalidation, or account failure.


MAE (Maximum Adverse Excursion) #

What is MAE?
MAE measures how far a trade moves against you at its worst point before recovery or closure. It is a core indicator of risk discipline.

MAE Limit

  • Maximum MAE per trade is 50% of the account’s original maximum drawdown
  • This limit applies regardless of current profit or account balance

Examples

  • $2,500 drawdown → max MAE per trade = $1,250
  • $5,000 drawdown → max MAE per trade = $2,500

MAE Warnings & Account Failure #

  • An MAE Warning is issued when a trade exceeds 50% MAE
  • MAE Warnings apply per account, not per user
  • Each account may receive up to 3 MAE Warnings over its lifetime
  • Upon receiving the 3rd MAE Warning, that specific account is permanently failed

Important Notes

  • MAE Warnings reset qualifying trading days for the current Benchmark
  • Previously earned Benchmarks remain intact
  • MAE Warnings are not appealable

Flags & Benchmark Eligibility #

  • If an account is flagged, it becomes temporarily ineligible to record a Benchmark
  • Flags do not:
    • Remove profits
    • Reset the account
    • Affect other unflagged accounts
  • Enforcement is applied at the account level

Benchmark tracking resumes once the flag is resolved, provided all requirements are met.


Appeals Process #

Appeals are allowed only for:

  • Hedging flags
  • Collusion or coordination flags
  • False-positive system flags

Appeals:

  • Must be submitted by replying to the Flag Appeal Email sent after market close
  • Are reviewed solely to determine whether the flag should remain on the account

Appeals cannot:

  • Reverse MAE Warnings
  • Restore failed accounts

Trader Support & Transparency #

Our Compliance Team reviews all flagged cases individually and is available to:

  • Explain the reason for a flag
  • Review submitted documentation
  • Help traders understand how to avoid similar issues going forward

Where applicable, traders may be asked to provide:

  • A written trading plan
  • Justification for unusual trading behavior
  • Evidence of independent, non-collusive decision-making

Important Clarification on Program Structure #

  • There are no payouts during the Gladiator Phase
  • Gladiator performance is evaluated using the Benchmark System
  • Benchmarks are performance achievements, not withdrawals
  • Account progression and Real Prop consideration are based on:
    • Consistency
    • Risk discipline
    • Benchmark completion
    • Full compliance with trading rules

Final Note #

Trading with PropShopTrader is a privilege. Accounts that demonstrate poor risk control, rule exploitation, or manipulative behavior may be restricted or failed without exception.

Our goal is to identify traders capable of sustainable, professional trading and long-term success in the Real Prop environment.

KYC Verification: What It Is, Why It’s Needed, and How to Complete It
Table of Contents
  • How Compliance Monitoring Works
  • Account Limits & Identity Requirements
  • Coordinated Trading & Hedging
  • MAE (Maximum Adverse Excursion)
  • MAE Warnings & Account Failure
  • Flags & Benchmark Eligibility
  • Appeals Process
  • Trader Support & Transparency
  • Important Clarification on Program Structure
  • Final Note

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Disclaimer

PropShopTrader OÜ is not a broker-dealer, is not registered with the U.S. Securities and Exchange Commission (SEC), and is not a member of FINRA. PropShopTrader OÜ does not accept customer funds, does not manage or trade capital on behalf of others, and does not provide investment or trading advice. All programs involve simulated or evaluation trading only.

© Copyright 2026 PropShopTrader
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