Announcements
📢 PST Announcements
July 2, 2025 || 10:30 AM Eastern
Account Processing Update — Resolved
All client and account creation issues have been resolved — we’re now fully back to business as usual.
✔️ 99% of accounts are now active on Rithmic and ready to trade, even if the dashboard still shows “Failed.” This is currently being worked on.
🔹 This applies only to users whose accounts were adjusted based on June 26th Rithmic Connectivity issues.
✔️ Balance corrections for those affected have also been completed. We’ll reach out directly to users in this group.
If you’re unsure whether this applies to you, feel free to confirm with our team.
Thanks for your continued patience,
— The PropShopTrader Team
July 1, 2025 || 12:40 PM Eastern
Account Processing Update — In Progress
We’re currently experiencing a server-side processing delay, and account setups are being completed in the order they were received. The good news: we’ve already processed over 80% of accounts, and onboarding emails are being sent out as each setup is finalized. If you’re a new customer, you may temporarily be unable to access Tickblaze or Rithmic, and might not receive onboarding emails yet — this is simply because your account is still in queue. Nothing to worry about!
In addition, we’re currently reviewing a few remaining accounts that were missed during the June 26th balance adjustment for users impacted by Rithmic connectivity issues. These are being handled with priority, and balances will be updated accordingly.
✅ No action is required on your part. Our team is actively processing all pending items, and we’ll notify you automatically once your account is live or any adjustments are complete.
Thank you for your continued patience and understanding.
— The PropShopTrader Team
June 30, 2025 || 11:30 AM Eastern
Account Creation Delay
We’re currently experiencing a delay in account and client creation after payment. All affected accounts are in queue and will be created shortly.
✅ No action is required on your part. You will be notified as soon as your account is live.
Thank you for your patience and understanding while we work to complete the setup.
— The PropShopTrader Team
June 29, 2025 || 5:00 AM Eastern
Win 2 FREE $100K Warrior Accounts – Must Attend to Win
Free live webinar, June 30th at 2:00 PM Eastern.
Choose your path:
⚔️ Warrior: Show your edge in a streamlined evaluation.
⚔️ Gladiator: Bypass the eval and go Direct to Payouts today.
For the first time ever, we’re giving away FREE Warrior Evaluation accounts during the webinar! Four accounts are up for grabs — but you must be in attendance to win
— The PropShopTrader Team
June 27, 2025 || 5:40 AM Eastern
New ETP Trade Copier Now Available For Download Version || 5.0.1.0
• Fixed Tradovate close connection
• Prevented random copier shutdowns
• Accounts now correctly removed from groups
• Templates update properly on create/delete/modify
• No more excessive “Too Many Groups” notifications
If you are currently using ETP trade copier this is the latest version.
— The PropShopTrader Team
June 26, 2025 || 8:40 PM Eastern
Balance Adjustments Completed for Rithmic-Affected Users
We’ve completed balance adjustments for accounts impacted by today’s Rithmic connectivity issues. If you were affected, your balance and PnL metrics have been corrected to reflect yesterday’s EOD values.
🚫 Please do not resume trading until you’ve confirmed your balance is accurate.
If anything looks incorrect, feel free to contact our support team. Thank you for your patience and understanding.
— The PropShopTrader Team
June 26, 2025 || 5:08 PM Eastern
Account Reset in Progress for Rithmic-Affected Users
We are currently performing account resets for traders impacted by today’s earlier Rithmic connectivity issues:
- Any existing account with a negative PnL today due to the Rithmic issue will be reset to yesterday’s EOD balance.
- Any new account created today that experienced a loss caused by the issue will be reset to its initial starting balance.
Please note that this change may take a few hours to fully reflect across all accounts.
🚫 We strongly advise you to avoid trading until this fix is completed to prevent data conflicts. Another update will follow once all resets are complete.
— The PropShopTrader Team
June 26, 2025 || 1:40 PM Eastern
Rithmic Service Restored
We’re pleased to inform you that the earlier issue affecting Rithmic’s services, which impacted account creation and connections between trading platforms and Rithmic, has now been resolved.
If you continue to experience any issues, please don’t hesitate to reach out to our support team — we’re here to help.
Thank you for your patience and understanding throughout the outage.
— The PropShopTrader Team
June 26, 2025 || 8:30 AM Eastern
Rithmic Service Outage Notice
We are currently experiencing an issue with Rithmic’s services, which is impacting account creation and connections between trading platforms and Rithmic.
Our team is actively working on the situation and coordinating with Rithmic to resolve the issue as quickly as possible. We will provide updates as soon as we have more information.
Thank you for your patience and understanding.
— The PropShopTrader Team
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June 26, 2025 || 8:30 AM Eastern
Rithmic Service Outage Notice
We are currently experiencing an issue with Rithmic’s services, which is impacting account creation and connections between trading platforms and Rithmic.
Our team is actively working on the situation and coordinating with Rithmic to resolve the issue as quickly as possible. We will provide updates as soon as we have more information.
Thank you for your patience and understanding.
— The PropShopTrader Team