Platform Connection Guides, Training & FAQ’s
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My internet connection went down, what can I do to close out trades?
Last Updated: January 6, 2026In the event of technical difficulties or platform issues that prevent you from closing positions, here are recommended steps to ensure you can manage trades effectively: 1. Backup Solutions 2. Closing Positions in Rithmic RTrader Pro If you still have access to Rithmic RTrader Pro, follow these steps to close positions: Important Reminders Note: For...
Platform Compatibility & System Requirements FAQ
Last Updated: January 6, 2026⚠️ Disclaimer These specifications are recommended for a smoother and more stable experience while using the Tickblaze platform. However, they are not strictly enforced by our firm. Traders may still access their accounts with lower specs, but performance may vary depending on your system. What are the required computer specifications needed to trade? Since Tickblaze...
How to Reinstall the Tickblaze Platform?
Last Updated: January 6, 2026Follow these steps to ensure a smooth reinstallation of Tickblaze while preserving your existing resources:
How Do I Disable Pop Ups & Alerts In Rtrader Pro?
Last Updated: January 6, 2026If you find the trade pop-ups in RTrader Pro overwhelming, follow these steps to turn them off:
Why are my trades not showing in Rithmic, when I took them on the Trading platform?
Last Updated: January 6, 2026If your trades aren’t appearing in Rithmic, it’s likely because the trades were placed on the incorrect account or ‘Plugin Mode’ has been turned off on either Rithmic or the trading platform being used or both.. To ensure trades appear correctly: By making sure you’re trading on the proper account, your trades should display accurately...
Do I need to purchase market data or is it included?
Last Updated: January 6, 2026Your program fee includes Level 1 market data via Rithmic for Non-Professional status, so there are no additional charges for this standard data access. For more information on Pro and Non-Pro status, click here. If you require Level 2 Depth of Market (DOM) data via Rithmic, you may purchase it separately. Please note: You can...
When Rithmic throws an Error Message “Only Admins Can Place Trades” what does this mean?
Last Updated: January 6, 2026The “Only Admins Can Place Trades” message indicates that you have violated the program rules, most commonly by breaching your drawdown limit. This message notifies you that your account has been disabled due to the violation. Next Steps: Account Reset: If you receive this message, you will need to start over or reset your account...
Where can I access the connection guides for supported platforms?
Last Updated: November 18, 2024We have a dedicated page listing all supported platforms along with connection guides for Rithmic, training videos, and resource documents. Access the page here.
How do I connect to Rithmic Data inside of Tickblaze?
Last Updated: March 27, 2025For help connecting Rithmic Data to Tickblaze, you can watch a detailed how-to video here. You can also access the Tickblaze connection guide via this page.
What is Plugin Mode, and how does it work with Tickblaze and Rithmic?
Last Updated: May 9, 2025Plugin Mode allows you to connect multiple trading platforms to the same Rithmic data feed without incurring the additional $37 second-session fee from Rithmic. When using Tickblaze with Rithmic in Plugin Mode: This setup helps maintain seamless data access and ensures consistent risk management across all platforms. 🎥 Watch this video for a full walkthrough...
If I already have an active license of Tickblaze, do I need to use yours?
Last Updated: March 27, 2025If you have a Tickblaze account from Tickblaze’s website, there’s no need to download a new platform. Simply connect to Rithmic as your data provider to trade on PropShopTrader accounts. Note: Prop firms distribute Tickblaze differently from end-user subscriptions. While personal Tickblaze accounts include dxFeed data across all markets (stocks, futures, forex, crypto), Tickblaze accounts...
What should I do if I notice there are lags in the market data, or if the clock on the computer is different from that of the charts in trading?
Last Updated: November 18, 2024Market volatility and high trading volumes can attract many traders into the market, placing strain on platform servers at both technical and data levels. Occasionally, this can result in data lags, delays, or intermittent connectivity. When you encounter this, it’s essential to stop trading and wait for systems to resync. We are not responsible for...
How can I be proactive in fixing Data Lags on my PC with Tickblaze?
Last Updated: November 18, 2024To proactively address data lags on your PC when using Tickblaze, consider the following steps: By taking these steps, you can help minimize data lags and ensure a smoother trading experience with Tickblaze.
Market Data Fees, Professional Status & Level 2 Access – FAQ
Last Updated: January 6, 2026What’s the difference between Non-Professional and Professional status? When signing the Rithmic Market Data Agreement, you must choose to classify yourself as either a Non-Professional or a Professional user. Will PropShopTrader or Rithmic assign my status? No. You must select your status yourself when signing the Rithmic agreement. PropShopTrader and Rithmic do not auto-assign Professional...
Where can I get training resources for Tickblaze?
Last Updated: May 9, 2025A variety of resources are available to help you navigate Tickblaze effectively: